1.
Yogo Barnanto, Roma I., Ronal Aspendi. PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN (Studi Pada Pelanggan PT Pos Indonesia (Persero)). JIMI [Internet]. 2026 Jun. 13 [cited 2026 Oct. 6];4(1):8-13. Available from: https://ejurnal-wit.ac.id/index.php/JIMI/article/view/276