1.
Prayetno S, Permadi H, Tesmanto J, Darmeinis D, Tanjung BJ. OPTIMALISASI KEPUASAN PELANGGAN MELALUI PENERAPAN SISTEM MANAJEMEN MUTU KOMPREHENSIF. JIMI [Internet]. 2024 Jun. 28 [cited 2026 Oct. 7];2(1):1-12. Available from: https://ejurnal-wit.ac.id/index.php/JIMI/article/view/162